Cookie Policy

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies serve various functions, such as remembering your preferences, tracking your browsing activity, and helping to ensure the security of your account. They can be temporary, lasting only for the duration of your visit (session cookies), or persistent, remaining on your device for a set period or until you delete them (persistent cookies).

At Shikaka, we use cookies and similar technologies to enhance your gaming experience, understand how our services are used, and to provide you with relevant content and advertisements. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your preferences.

Shikaka uses cookies for several important reasons. Primarily, they help us deliver a secure and personalised online casino experience. For example, cookies allow you to log in efficiently and stay logged in as you move between different sections of our site. They also enable us to remember your game preferences, currency choices, and other settings, making your return visits more convenient.

Beyond functionality, cookies provide us with valuable insights into how our players interact with Shikaka. This data helps us identify popular games, understand user navigation patterns, and pinpoint areas where we can improve our website's design and performance. We also use cookies for marketing purposes, ensuring that the advertisements you see are more relevant to your interests, both on Shikaka and on other websites.

Essential cookies, also known as strictly necessary cookies, are fundamental to the operation of the Shikaka website. Without these cookies, our site would not function correctly, and we would be unable to provide you with certain services, such as secure login, account management, and payment processing. These cookies are typically set in response to actions made by you, such as requesting services, setting your privacy preferences, or filling in forms.

Because they are crucial for the website's core functionality, essential cookies do not require your explicit consent under GDPR regulations. If you choose to block these cookies through your browser settings, please be aware that parts of Shikaka may not work as intended, and your user experience could be significantly impaired.

• Authentication Cookies: These cookies allow us to identify you as a logged-in user, keeping your session active and secure as you navigate Shikaka.
• Security Cookies: They help detect and prevent fraudulent activities and protect your account from unauthorised access.
• Load Balancing Cookies: These cookies distribute network traffic across multiple servers, ensuring the website remains stable and responsive.
• Preference Cookies: While often functional, some basic preferences (like language settings for essential content) can be considered essential for a usable experience.

Analytics cookies gather information about how visitors use Shikaka. This data is collected anonymously and helps us understand user behaviour, identify trends, and measure the effectiveness of our content and services. For example, these cookies can tell us which pages are most popular, how long users spend on the site, and if they encounter any errors.

The insights gained from analytics cookies are vital for our continuous improvement efforts. By understanding how players interact with Shikaka, we can optimise our website's layout, improve game offerings, and enhance overall user satisfaction. We typically use third-party analytics services, such as Google Analytics, to process this information. While the data is aggregated and anonymised, we still seek your consent for the use of these cookies where required by law.

• Performance Monitoring: Tracking site speed, page load times, and server response to ensure optimal performance.
• User Flow Analysis: Understanding the path users take through Shikaka, from entry to exit, to identify areas for improvement.
• Content Optimisation: Identifying which games and features are most engaging to help us refine our content strategy.
• Error Tracking: Detecting technical issues or broken links to ensure a smooth user experience.

Functional cookies allow Shikaka to remember choices you make and provide enhanced, more personalised features. These cookies can remember your username, the region you are in, and your preferred language. They can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages.

The purpose of functional cookies is to make your experience on Shikaka more convenient and tailored to your preferences. For instance, if you set a specific game filter, a functional cookie might remember that setting for your next visit. While not strictly essential for the website to operate, they significantly improve your interaction with our services. We typically request your consent for these cookies.

• Personalisation Settings: Remembering your chosen currency, preferred game categories, or display preferences.
• User Interface Customisation: Storing settings related to the website's appearance, such as theme or layout choices.
• Remembering Login Details: Optionally storing your username (but never your password) for quicker access on subsequent visits.
• Interactive Features: Enabling features like live chat support or remembering previous chat conversations.

Marketing and advertising cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by our advertising partners with our permission.

These cookies record your visit to Shikaka, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Your consent is required for the use of marketing and advertising cookies.

• Targeted Advertising: Displaying ads for Shikaka on other websites based on your browsing history on our site.
• Campaign Performance: Measuring the success of our advertising efforts, such as click-through rates and conversions.
• Audience Segmentation: Grouping users with similar interests to deliver more relevant promotional content.
• Retargeting: Showing ads to users who have previously visited Shikaka but have not yet registered or deposited.

In addition to the cookies set by Shikaka directly (first-party cookies), we also use various third-party services that may place their own cookies on your device. These third-party cookies are set by domains other than Shikaka.com and are used for a range of purposes, including analytics, advertising, and providing certain features or content from external platforms.

For example, we might use third-party analytics providers to help us understand site usage, or advertising networks to manage our promotional campaigns. Social media platforms may also set cookies if you interact with their content on Shikaka, such as sharing a page. We carefully select our third-party partners and ensure they adhere to relevant data protection regulations. However, we do not have direct control over these third-party cookies. You can manage your preferences for these cookies through your browser settings or, where available, through the third party's own cookie management tools.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie.

• Session Cookies: These are temporary cookies that remain on your device only until you close your web browser. They are typically used for essential functions like maintaining your login session or remembering items in a shopping cart during a single visit. Once you close your browser, these cookies are deleted.
• Persistent Cookies: These cookies remain on your device for a set period, which can vary from a few minutes to several years, or until you manually delete them. Persistent cookies are used to remember your preferences, analyse website usage over time, and provide targeted advertising. For instance, a persistent cookie might remember your language preference for future visits to Shikaka.

The exact expiration period for each cookie is determined by its purpose and the service that sets it. We strive to keep the lifespan of our cookies to the minimum necessary for their function. Details on specific cookie durations can often be found in your browser's cookie settings or by consulting the cookie policies of our third-party providers.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, blocking or deleting cookies may prevent you from taking full advantage of Shikaka's features and services.

You can manage your cookie preferences directly through your browser settings. The steps to do this vary slightly depending on the browser you are using. Below are links to guides for popular browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Apple Safari

Additionally, many advertising networks offer you the option to opt out of targeted advertising. You can find more information and tools to manage these preferences at:

• Digital Advertising Alliance (DAA)
• European Interactive Digital Advertising Alliance (EDAA)

Please note that if you disable certain cookies, some parts of Shikaka may not function correctly, and your overall user experience may be affected. For instance, you might need to re-enter your login details more frequently or lose access to personalised content.

"Do Not Track" (DNT) is a privacy preference that users can set in their web browsers. When DNT is enabled, the browser sends a signal to websites indicating that the user does not wish to be tracked. However, there is no universally accepted standard for how websites should respond to these DNT signals.

Currently, Shikaka does not respond to DNT signals. This means that even if your browser has DNT enabled, we may still collect information about your browsing activity through cookies and similar technologies, in accordance with this Cookie Policy and our Privacy Policy. We continue to monitor developments around DNT and may update our practices if a universally accepted standard is established.

While DNT is not universally implemented, you can still manage your privacy and cookie preferences through the methods described in the "Managing and Disabling Cookies" section above, offering you control over the data collected by Shikaka and third-party services.

Shikaka reserves the right to update or modify this Cookie Policy at any time to reflect changes in our practices or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies and related technologies.

Significant changes will be communicated to you through a prominent notice on our website or, where appropriate, via email. Your continued use of Shikaka after any changes to this Cookie Policy will constitute your acceptance of such changes.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact us. Our dedicated support team is available to assist you with any inquiries.

You can reach us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the Shikaka website.
• Support Portal: Visit our help centre for FAQs and to submit a support ticket.

We are committed to protecting your privacy and ensuring transparency in our data practices. We will respond to your inquiries as quickly as possible, in line with our data protection obligations and customer service standards.